Why hasn't my deposit or withdrawal arrived on Pro?
Most transfers arrive after the blockchain confirms, but delays or incorrect token, network or address details can prevent the balance appearing where expected.
Check the transaction first
- Find the transaction hash in the sending wallet, exchange or Sport.fun history.
- Open it in the Base blockchain explorer - Basescan
- Check whether it is pending, failed or confirmed.
- Confirm the token, network, sending address and destination address.
If the transaction is pending
Wait for the network or sending service to complete it. Sport.fun cannot credit a deposit that has not yet been confirmed on-chain.
If it is confirmed but missing
- Check that the destination matches your Sport.fun wallet for deposits, or your external wallet for withdrawals.
- Confirm the token is correct - it should be USDC on Base.
If those details are correct, contact our Support team with the transaction hash and screenshots of the transfer.
Wrong network, token or address
Blockchain transactions cannot be reversed and recovery may not be possible.
In some cases, failed deposits into the game can be recovered by following the steps below:
- Open your wallet by clicking the Gold icon in the top left
- Choose Recover lost funds
- If you have sent a native token e.g.: ETH on Ethereum, choose Native. Otherwise choose Token.
- Select the correct chain, and for tokens input the token contract address
- If there are any funds to recover, this will be shown in the app
- Enter a compatible external wallet address and tap Transfer Token to recover the funds
Updated on: 14/08/2026
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